"Guotou Ruiyun Silver Fund" Mini Program Exceeds 10,000 Users

On February 26, with the opening of the Silver Fund compensation channel, investors applying for settlement funds also began searching for and applying for compensation. As of press time, the newly launched “Guotou Ruixin Silver Fund” mini-program on Alipay (used for handling compensation related to Guotou Ruixin Silver Fund) has been used by over 10,000 people. Due to high traffic, some investors reported that the application channel was once “blocked,” with prompts to wait before proceeding. Currently, some users have told reporters that their applications were successful. A Guotou Ruixin Fund representative told the Shanghai Securities News that this plan is a proactive concern for investor experience. Although the valuation adjustment itself is legal, compliant, and procedurally proper, they fully recognize that this professional operation may cause some investors to experience a “gap in experience”—that is, the difference between psychological expectations and actual results. The purpose of this settlement plan is to resolve investor concerns through rational communication and help them better carry out their work, providing better service to investors. “We adhere to the concept of ‘Finance for the People,’ always stand with investors; we choose to take a proactive step forward, sharing challenges with holders,” the representative said. (Shanghai Securities News)